Retail & Consumer Products

Home

Who We Serve

Industries

red

"Albertson's worked collaboratively with SSA & Company on the first large-scale application of Six Sigma methodology in the retail food and drug industry. Due to the inherent differences in deploying Six Sigma in a non-manufacturing environment, SSA & Company customized their approach, tailoring their program to SUPERVALU's specific organizational structure, and the unique challenges and strategic goals that exist within our company."

– Jim Gentile, Former Senior Vice President, Six Sigma Quality, SUPERVALU, Inc.

Retail & Consumer Products

With the slowing economy and instability of the financial markets, consumer confidence continues to erode. In this environment, a focus on process improvement to help increase customer satisfaction, enhance revenue and cut costs is vital. SSA & Company has long-standing expertise in retail areas such as grocery, packaged goods and consumer products. Our clients include one of the largest grocery chains and a leading distributor of office products.

Retail_Process_Improvement

We have led multiple retail projects, touching upon areas such as shrink reduction, labor optimization, revenue enhancement, operating cost reduction, supply chain optimization and environmentalism. We have also developed unique revenue enhancement and employee engagement methodologies to help improve sales and overall customer satisfaction. For a leading US grocery retailer looking to reduce shrink in its own bread brand, we:

* Reduced shrink from 27% to 14%

* Cut transportation costs due to third- party direct delivery

* Yielded annualized project savings of over $3.3 million