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Created double-digit margin improvements at multi-billion-dollar retailer by reducing costs, increasing revenues, and engaging employees
Company Profile
Large retailer with thousands of stores located throughout the United States
Business Imperatives
- Control increasing costs in an extremely competitive environment
- Realize value of acquisitions that had not yet been integrated
- Strengthen management of dispersed workforce
Our Approach
- Structured and executed an enterprise-wide process improvement program to drive key strategic imperatives
- Aligned executive team and key champions; trained 200+ black belts
- Established Finance, IT, HR, communication systems
- Focused project selection efforts on key business opportunities
- Tailored the enterprise-wide work to the specific needs and characteristics of individual operating and functional units
- Created a leveraged process to take improvement processes and projects from one division to the next
Results
Close to $200 million annualized, recurring margin, representing 10%+ of firm’s entire net operating profits. After 3 years, client has a self-sustaining program. |
