Six Sigma: From Rigid to Flexible

Many executives shun Six Sigma because they feel that it’s too rigid.  Are they right?  While it’s true that Six Sigma training sets out strict project phases and tools, the initial training is only half the story.  The real payoff comes from breaking old institutional patterns of learning and avoiding assumptions about the root causes and effects of problems.  When it’s done right, Six Sigma can be the antidote to corporate rigidity.

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